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CUSTOMER

ENGAGEMENT

AGENCY.

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WHY

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Simple works best. Marketing is no exception.

 

We help businesses grow and thrive through simple, effective engagement strategies.

 
 
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WHO

We consider ourselves an extension of you. You would call us a Customer Engagement Agency.

AM-i brings together a highly-skilled and experienced team of ‘doers’. Offering flexible services and industry-leading talent, no strings, no fluff.

We're proud to do things differently.

CUSTOMER FOCUSED, BUSINESS MINDED.

We're the customer custodian at every touch point in their lifecycle. We're agile,

moving at pace with you

to meet your business objectives. 

REALISTIC, INTEGRATED SOLUTIONS.

We're pragmatic, providing actionable strategic, planning, brand, creative & automation solutions. Blue sky is great, but we help you realistically get there. 

CLIENT CARE,

MINUS THE BS.

We cut out the unnecessary processes, the typical agency spin and the fluff. To be blunt, we get it done and are unashamedly here to make you look good.  

 

WHAT

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We provide end-to-end customer engagement solutions.

STRATEGY.

Converting your customers, driving Customer Lifetime Value and building brand loyalty.

BRAND.

Bringing your brand to life with strategic positioning and a strong identity.

CREATIVE.

Combining strategic thinking with effective direct response design.

DATA.

Using analysis and segmentation to increase depth of engagement.

AUTOMATION.

Optimising the full suite of products your marketing automation platform offers.

LOYALTY

SPECIALISTS

Our team has extensive loyalty experience across Australia's largest and well-known Loyalty Programs. We have a deep understanding of program mechanics and what drives true customer advocacy across the customer lifecycle. 

Customer-minded businesses we've recently worked with.

WORK

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WHERE

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Our head quarters are in Newcastle. But we regularly operate out of Sydney, Brisbane and Melbourne, where the majority of our clients are based.

We can be wherever you need us.

E

T

+61 (02) 8667 5310

O

27 - 29 Watt St, Newcastle, NSW 2300, Australia [Head Office]